You can start a subscription plan (Lite, Standard, Pro) with the ‘monthly frequency’. When you make the purchase, recurring payment auto-renewal will be active by default. After the first month, your subscription will renew automatically. You can then cancel auto-renewal anytime before the second month ends.
To cancel auto-renewal, here is what you need to do:
- Login to your Scanova account
- Click on the Settings tab on dashboard and then go to Order History
- You will be redirected to a page that shows all orders
- Select your order ID and choose Cancel Recurring Payment
In case you face any issues, you can reach out to Eric Vu at [email protected] and request cancellation of your auto-renewal.