In case you have validity of your previous subscription, we will extend the validity of your new subscription to a period equivalent to the credits remaining from the previous subscription.

For example, you had subscribed to the Standard Plan for 1-year (worth $420) and used your account for 6 months (worth $240 as per pricing tables). You now wish to downgrade to the Lite plan. As you have $180 credits remaining ($420-$240), we will give you a Lite subscription for a total of 18 months ie. 1 Year Subscription (worth $108) and 6-month additional subscription (worth $66).


After you downgrade, simply reach out to Eric Vu at [email protected] and your new subscription validity will be extended.

Did this answer your question?